Customer Service We are delighted to have you as a customer! Thank you for choosing to shop with us! That's why we work tirelessly in customer service to ensure you have the best experience possible. We are ready to answer your calls or emails if you need help with your order, have a question or need guidance on our extensive range of delightful products. We are available by email or phone Monday to Thursday from 9am to 4pm, and Friday from 9am to 3pm. We strive to reply to your email within 3 hours during opening hours. However, we promise that you will have a response at the latest within 24 hours. Therefore, it is often advantageous to email us, as nearly 100% of the time you will receive a quick response, or at the latest within 24 hours on weekdays. Read more about HOME-TEX here. Contact Customer Service telephone number: +45 69 17 03 40 Email address:peter@home-tex.com Opening Hours Monday to Thursday: 9am - 4pm Friday: 9am - 3pm (Closed on weekends and public holidays)